(888) 253-3789

Frequently Asked Questions

Q: What are your shipping options?

A:  For your convenience, we offer overnight, 2nd day, 3 day express, and ground shipping.

Q: What are your phone hours of operation?

A: We are in the office 7:00am to 4:00pm Pacific standard time Monday Through Friday

Q: When will my products ship?

A: If you make a purchase before 6:00pm eastern standard Monday through Friday time the product will ship the same day if we have item in stock.  All weekend purchases will be processed on Monday

Q: How does tech Support work?

A: Tech Support offers a wide variety of information.

Repair procedures:

If you are looking for how to replace a part we can provide factory information on the proper procedure for installation.

Diagnostic information:

If you are looking for diagnostic information Tech support provides factory diagnostic information

And we also have a data base of information that our experienced dealership Technicians have found in the shop. If we do not have any info on the issue in question we have 2 dealership locations that we can reach out to for information. We also have factory personnel we can seek answers from